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Effects of Machine Usability on Final Product Preferences
Abstract   Open access

Effects of Machine Usability on Final Product Preferences

Hongjun Ye, Amanda Sargent, Jan Watson, Siddharth Bhatt, Hasan Ayaz and Rajneesh Suri
Frontiers in human neuroscience, v 12
2018
url
https://doi.org/10.3389/conf.fnhum.2018.227.00065View
Published, Version of Record (VoR) Open CC BY V4.0

Abstract

Consumer reports periodically ranks small appliances (e.g., coffee maker, microwave) on performance, and not surprisingly research affirms that consumer satisfaction is also affected by the performance of such small appliances (Creusen and Schoormans, 2005; Keinonen, 1997). Such appliances help reduce the effort a consumer would otherwise spend preparing the products (e.g., coffee, microwaveable meals) in the absence of such appliances (e.g., coffee maker, microwave).

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