Book chapter
10 - Re-envisioning the health information-seeking conversation: Insights from a community center
Meeting Health Information Needs Outside Of Healthcare
2015
Abstract
This chapter discusses insights gained about the information-seeking behaviors of a health disparities population served by a community center in North Philadelphia, based on focus groups conducted with members of that community. The findings suggest that participants' information seeking behaviors fell into three general categories: “Caregiver,” “Sufferer,” and “Surfer.” Examples of responses in each category of information seeking are given in the participants' own words. Building on an extensive literature review, this exploratory research provides real-life examples of how underserved populations interact with health-related information on the Internet. These examples teach us that successful information services need to be designed with the users' information-seeking preferences and habits in mind.
Metrics
20 Record Views
2 citations in Scopus
Details
- Title
- 10 - Re-envisioning the health information-seeking conversation: Insights from a community center
- Creators
- Prudence W. Dalrymple - Drexel UniversityLisl Zach - Drexel University
- Publication Details
- Meeting Health Information Needs Outside Of Healthcare
- Conference
- Meeting Health Information Needs Outside Of Healthcare
- Publisher
- Elsevier
- Resource Type
- Book chapter
- Language
- English
- Academic Unit
- Information Science
- Scopus ID
- 2-s2.0-84942921152
- Other Identifier
- 991019173787504721