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Chapter 77 - Using Neural Correlates for Enhancing Customer Experience Through Effective Visual Price Placement
Book chapter

Chapter 77 - Using Neural Correlates for Enhancing Customer Experience Through Effective Visual Price Placement

Rajneesh Suri, Nancy M. Puccinelli, Dhruv Grewal, Anne L. Roggeveen, Atahan Agrali, Hasan Ayaz, Kurtulus Izzetoglu and Banu Onaral
pp 285-286
2018
url
https://www.sciencedirect.com/science/article/pii/B9780128119266000774View

Abstract

Neuroergonomics Numerical cognition Price Spatial location
Price or cost of ownership remains the most influential decision driver for consumers when shopping for a product or service. In the current competitive retail environment, for consumers to have a good experience at a store, such price information needs to appear in a location (right or left) where consumers are most likely to look at while shopping. This study used neural correlates to identify the location where consumers are most likely to expect price information to be present during a shopping experience.

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