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Expert System Technology: Expert System Interface
Book chapter

Expert System Technology: Expert System Interface

Chaomei Chen and Roy Rada
The Handbook of Applied Expert Systems, pp 6-1-6-12
1998

Abstract

This chapter aims to identify reasons for the relative weakness of the link and clarify issues that will be essential to the strengthening of such a link and thereby increase the usability of expert systems as a whole. The knowledge of several human experts can be combined to give a system more breadth than a single person is likely to achieve. Human experts automatically adapt to changing environments; expert systems must be explicitly updated. Expert systems raise new design issues concerning three separate but highly interacting aspects of a design process: knowledge capture, encoding the knowledge and expertise into the system, and ensuring that the system is accepted by an active user community. Intelligent interfaces that are based on expert systems technology will either need enhancements to their user model or else the use input will be constrained to be rather specific to avoid the problems of ambiguity in language.

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