Book chapter
“Navigation Techniques”: How Ordinary Participants Orient Themselves in Scrambled Institutions
Microfoundations of Institutions, pp 143-168
01 Jan 2019
Abstract
Abstract
In organizations that have to meet demands from multiple sponsors, and that mix missions from different spheres, such as “civic,” “market,” “family,” how do participants orient themselves, so they can interact appropriately? Do participants’ practical navigation techniques have unintended consequences? To address these two questions, the authors draw on an ethnography of US youth programs whose sponsors required multiple, conflicting logics, speed, and precise documentation. The authors develop a concept, navigation techniques: participants’ shared unspoken methods of orienting themselves and appearing to meet demands from multiple logics, in institutionally complex projects that require frequent documentation. These techniques’ often have unintended consequences.
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Details
- Title
- “Navigation Techniques”: How Ordinary Participants Orient Themselves in Scrambled Institutions
- Creators
- Nina EliasophJade Y LoVern L Glaser
- Publication Details
- Microfoundations of Institutions, pp 143-168
- Publisher
- Emerald Publishing Limited
- Number of pages
- 26
- Resource Type
- Book chapter
- Language
- English
- Academic Unit
- Management
- Other Identifier
- 991021881510304721