Book chapter
Not Just Algorithms: Strategically Addressing Consumer Impacts in Information Retrieval
Advances in Information Retrieval, pp 314-335
01 Jan 2024
Abstract
Information Retrieval (IR) systems have a wide range of impacts on consumers. We offer maps to help identify goals IR systems could—or should—strive for, and guide the process of scoping how to gauge a wide range of consumer-side impacts and the possible interventions needed to address these effects. Grounded in prior work on scoping algorithmic impact efforts, our goal is to promote and facilitate research that (1) is grounded in impacts on information consumers, contextualizing these impacts in the broader landscape of positive and negative consumer experience; (2) takes a broad view of the possible means of changing or improving that impact, including non-technical interventions; and (3) uses operationalizations and strategies that are well-matched to the technical, social, ethical, legal, and other dimensions of the specific problem in question.
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20 Record Views
2 citations in Scopus
Details
- Title
- Not Just Algorithms: Strategically Addressing Consumer Impacts in Information Retrieval
- Creators
- Michael D. Ekstrand - Drexel UniversityLex Beattie - Photon SpotMaria Soledad Pera - Delft University of TechnologyHenriette Cramer - Photon Spot
- Publication Details
- Advances in Information Retrieval, pp 314-335
- Series
- Lecture Notes in Computer Science
- Publisher
- Springer Nature Switzerland; Cham
- Resource Type
- Book chapter
- Language
- English
- Academic Unit
- Information Science (Informatics)
- Scopus ID
- 2-s2.0-85189311785
- Other Identifier
- 991021868729904721