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Why They Won’t Buy Online: Part Two of an Exploratory Study of Consumer Attitudes Toward Online Buying
Book chapter

Why They Won’t Buy Online: Part Two of an Exploratory Study of Consumer Attitudes Toward Online Buying

Robin Chase, Martha C. Fransson and Edward D. Arnheiter
Proceedings of the 2000 Academy of Marketing Science (AMS) Annual Conference, pp 197-203
18 Oct 2014

Abstract

Internet Shopping Local Dealer Online Shopping Product Category Test Drive
This paper explores why consumers do or do not adopt online shopping. Respondents’ recommendations to a character in a scenario about car buying revealed groups at various stages of the Rogers Innovation-Decision Process. Marketers can develop strategies that provide the information or models each group requires to move toward adoption.

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