Conference poster
What is a Library Courtesy Clerk?
Drexel University Libraries. Library staff research and publications
25 Mar 2011
Abstract
This is a first-hand case study of two years' experience for Hagerty Library's Courtesy Clerk. This position is charged with maintaining a safe, pleasant, and comfortable study environment, and began at a time when widespread eating in Hagerty was causing problems. Included are details on how this culture was changed through the use of positive language, sign placement, enforcement, and progressive discipline.
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Details
- Title
- What is a Library Courtesy Clerk?
- Creators
- Adam Mizelle (Author)
- Publication Details
- Drexel University Libraries. Library staff research and publications
- Resource Type
- Conference poster
- Language
- English
- Academic Unit
- Drexel University Libraries
- Other Identifier
- 991014632597704721