Conference proceeding
A context-sensitive search mechanism
8th International Multitopic Conference, 2004. Proceedings of INMIC 2004, pp 368-374
2004
Abstract
Collaborative help systems are a widely used type of information systems. Users seeking information, post questions on a collaborative help system, which are answered by other users who possess the requested information. Collaborative help systems often contain domains of information that are significantly disparate. There may exist several questions in a collaborative help system, which have similar wording but dissimilar context and therefore each one of them has completely different answers. When searching the collaborative help system for a certain question, it is quite possible that a regular-search mechanism would return some question that is not in the context that the user wanted. A search mechanism that is sensitive to context, however, would produce the correct result. In this paper we present our context-sensitive search mechanism. The mechanism uses the recent activity of a user as the context of their questions and searches. The mechanism has been implemented in our collaborative help system called knowledge exchange.
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9 Record Views
1 citations in Scopus
Details
- Title
- A context-sensitive search mechanism
- Creators
- O Hasan - Drexel UniversityM.E Atwood - Drexel UniversityJ Waters - Drexel UniversityB.W Char - Drexel University
- Publication Details
- 8th International Multitopic Conference, 2004. Proceedings of INMIC 2004, pp 368-374
- Publisher
- IEEE
- Resource Type
- Conference proceeding
- Language
- English
- Academic Unit
- College of Computing and Informatics
- Web of Science ID
- WOS:000230548900062
- Scopus ID
- 2-s2.0-84935066147
- Other Identifier
- 991019170120104721
InCites Highlights
Data related to this publication, from InCites Benchmarking & Analytics tool:
- Web of Science research areas
- Computer Science, Artificial Intelligence
- Computer Science, Information Systems
- Computer Science, Software Engineering