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Balancing design tensions: iterative display design to support ad hoc and multidisciplinary medical teamwork
Conference proceeding

Balancing design tensions: iterative display design to support ad hoc and multidisciplinary medical teamwork

Diana Kusunoki, Aleksandra Sarcevic, Nadir Weibel, Ivan Marsic, Zhan Zhang, Genevieve Tuveson and Randall Burd
Proceedings of the SIGCHI Conference on human factors in computing systems, pp 3777-3786
26 Apr 2014

Abstract

participatory design trauma resuscitation design tensions teamwork information displays healthcare
In this paper, we describe how we developed an information display prototype for trauma resuscitation teams based on design ideas and feedback from clinicians. Our approach is grounded in participatory design, emphasizing the importance of gaining long-term commitment from clinicians in system development. Through a series of participatory design workshops, heuristic evaluation, and simulated resuscitation sessions, we identified the main information features to include on our display. Our results focus on how we balanced the design tensions that emerged when addressing the ad hoc, hierarchical, and multidisciplinary nature of trauma teamwork. We discuss the implications of balancing role-based differences for each information feature, as well as two major design tensions: process-based vs. state-based designs and role-based vs. team-based displays.

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15 citations in Scopus

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UN Sustainable Development Goals (SDGs)

This publication has contributed to the advancement of the following goals:

#3 Good Health and Well-Being

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Collaboration types
Domestic collaboration
Web of Science research areas
Computer Science, Cybernetics
Computer Science, Theory & Methods
Ergonomics
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