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Capturing the "First Moment of Truth": Understanding Point-Of-Purchase Drivers of Unplanned Consideration and Purchase Using Video Tracking
Conference proceeding   Peer reviewed

Capturing the "First Moment of Truth": Understanding Point-Of-Purchase Drivers of Unplanned Consideration and Purchase Using Video Tracking

Yanliu Huang, Sam Hui, Jeffrey Inman and Jacob Suher
Advances in Consumer Research, Vol.40
01 Jan 2012

Abstract

Consumer spending Point of sale systems Shopping Studies
In this research, we present and test a conceptual framework of the shopping trip-level drivers of unplanned considerations and the point-of-purchase behavior drivers of conversion to unplanned purchases. We test our hypotheses in a field study where we employ video tracking to measure shoppers' point-of-purchase behavior.

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