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Characterization of Pediatric Resident Handover at Change of Shift to Inform Process Improvement
Conference proceeding

Characterization of Pediatric Resident Handover at Change of Shift to Inform Process Improvement

Ellen J. Bass, Linda A. Waggoner-Fountain, Richard Sledd, Justin DeVoge, Stephen M. Borowitz and IEEE
2013 IEEE INTERNATIONAL CONFERENCE ON SYSTEMS, MAN, AND CYBERNETICS (SMC 2013), pp 693-698
01 Jan 2013

Abstract

Computer Science Computer Science, Cybernetics Computer Science, Information Systems Engineering Engineering, Electrical & Electronic Science & Technology Technology
Incomplete and/or unclear transfer of patient information can adversely affect the quality of patient care. This study investigated what/how information is exchanged between resident physicians at shift change. 15 sign-outs consisting of 209 patients were observed. Ten categories of patient information, four types of communication, and three sources of distraction were developed to characterize sign-out. The average sign-out lasted 34.4 minutes (standard deviation of 15.9) with 13.9 patients (standard deviation of 3.5) discussed. 23.2% of the time did not focus on patient care. When discussing patient care, 87.2% included one-way information transfer from the resident going off call. 32.2% of the information consisted of prior patient background. 12.1% was spent discussing what actions should/may occur overnight. Residents discussed the current physical condition for 35.4% of the patients, current medications for 62.7%, and contingency plans for 17.7% of patients. Potential improvements should focus on training residents on how to conduct handovers.

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2 citations in Scopus

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UN Sustainable Development Goals (SDGs)

This publication has contributed to the advancement of the following goals:

#3 Good Health and Well-Being
#4 Quality Education

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Collaboration types
Domestic collaboration
Web of Science research areas
Computer Science, Cybernetics
Computer Science, Information Systems
Engineering, Electrical & Electronic
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