Conference proceeding
Collaborative Information Seeking through Social Media Updates in Real-Time
Proceedings of the 2018 Conference on Human Information Interaction & Retrieval, v 2018-, pp 221-224
01 Mar 2018
Featured in Collection : UN Sustainable Development Goals @ Drexel
Abstract
This paper describes co-located collaborative information seeking in the context of the Social Media Tracking Centre (SMTC) in Ghana. The SMTC was operational for three days during the Presidential elections in Dec 2016. The SMTC»s role was to collaboratively find and verify novel, actionable, and relevant information on social media and escalate it to the authorities to use that information to ensure a transparent and peaceful election process. We performed a qualitative analysis of semi-structured interviews with the volunteers at the SMTC as well as its managing team. We present, in this paper, the importance of volunteer motivation and co-location in the success of the SMTC, as well as the users» feedback on the collaborative tool, informing future design, derived from our analysis.
Metrics
3 Record Views
1 citations in Scopus
Details
- Title
- Collaborative Information Seeking through Social Media Updates in Real-Time
- Creators
- Karthik BhatAndrés MorenoMichael L. Best
- Publication Details
- Proceedings of the 2018 Conference on Human Information Interaction & Retrieval, v 2018-, pp 221-224
- Conference
- CHIIR '18: Conference on Human Information Interaction and Retrieval
- Series
- ACM Conferences
- Publisher
- ACM
- Number of pages
- 4
- Resource Type
- Conference proceeding
- Language
- English
- Academic Unit
- Information Science (Informatics)
- Web of Science ID
- WOS:000460388100025
- Scopus ID
- 2-s2.0-85052016129
- Other Identifier
- 991021985195604721
UN Sustainable Development Goals (SDGs)
This publication has contributed to the advancement of the following goals:
InCites Highlights
Data related to this publication, from InCites Benchmarking & Analytics tool:
- Web of Science research areas
- Computer Science, Cybernetics
- Computer Science, Information Systems