Conference proceeding
Comparing Two Approaches to Studying Communications in Team Design
Design Computing and Cognition '16, pp 301-319
01 Jan 2017
Abstract
This paper explores intragroup communication in team design using data collected from a protocol study. Two units of analysis are introduced, (1) at a coarse level: turn-taking of utterances during conversations, and (2) at a fine level: design issues on the basis of the FBS ontologically-based coding scheme. These basic elements of team design activities (i.e., conversational turns and design issues) are then interconnected using Goldschmidt's Linkography method. The proposed two methods are demonstrated and compared through a case study of product design meeting. Results indicate that, for the purpose of structure-based analysis, the measurements derived from the turn-taking model are able to largely resemble the measurements derived from the FBS-based model, though the former model could be achieved with much less labor than the latter model. However, content-based analysis could only be conducted by using the more sophisticated FBS-based method.
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Details
- Title
- Comparing Two Approaches to Studying Communications in Team Design
- Creators
- Hao Jiang - Zhejiang UniversityJohn S. Gero - University of North Carolina at Charlotte
- Contributors
- J S Gero (Editor) - University of North Carolina at Charlotte
- Publication Details
- Design Computing and Cognition '16, pp 301-319
- Publisher
- Springer Nature
- Number of pages
- 19
- Grant note
- CMMI-1161715; EEC-1463873 / US National Science Foundation; National Science Foundation (NSF)
- Resource Type
- Conference proceeding
- Language
- English
- Academic Unit
- Psychological and Brain Sciences (Psychology)
- Web of Science ID
- WOS:000454343400017
- Other Identifier
- 991022156306704721