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Does Exposure to Counterfeits Influence Quality Perceptions and Satisfaction of Carried Luxury Brands? a Cross-Cultural Comparison
Conference proceeding   Peer reviewed

Does Exposure to Counterfeits Influence Quality Perceptions and Satisfaction of Carried Luxury Brands? a Cross-Cultural Comparison

Lei Song, Yan Meng and Rajneesh Suri
Advances in Consumer Research, Vol.42, p811
01 Jan 2014

Abstract

Affluence Brand identification Consumer behavior Culture Studies
Two studies show that brand evaluation towards consumers' carried luxury brands is negatively affected by exposure to counterfeits of the same products for consumers of independent culture but not interdependent culture. The perceived quality moderated mediates the effect of counterfeits on consumers' brand evaluation, overall satisfaction, and future purchase intention.

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