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Ethical concerns of twitter use for collective crisis response
Conference proceeding

Ethical concerns of twitter use for collective crisis response

T Heverin
2011 International Conference on Collaboration Technologies and Systems (CTS), pp 625-626
May 2011

Abstract

Collaboration Crisis Response Ethics Law enforcement Media Presses Proposals Real time systems Social Media Twitter
Previous research on disasters and crises has shown that, in some cases, citizens from affected communities collectively participate in emergency response. Social media technologies now provide local and even non-local citizens an additional means for collective response. By using social media technologies, including Twitter, distributed citizens can generate and disseminate their own crisis-related information to a wide audience bypassing official communications. Researchers have found that citizens use Twitter for information production, broadcasting, brokering, and organization during violent crises [1-2] and natural disasters [3-6]. Although the information behaviors have been analyzed, ethical considerations have yet to be addressed. The dissertation research will focus on the citizen use of Twitter in response to violent crises and the associated ethical concerns of this participation. The dissertation proposal is only in the beginning stage of development. Therefore, this extended abstract only represents preliminary ideas.

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