Conference proceeding
Exploring Smart Home Device Use by Airbnb Hosts
Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, pp 1-LBW082
25 Apr 2020
Abstract
An increasing number of Airbnb hosts are using smart home devices to manage their properties; as a result, Airbnb guests are expressing concerns about their privacy. To reconcile the tensions between hosts and guests, we interviewed 10 Airbnb hosts to understand what smart home devices they use, for what purposes, their concerns, and their unmet needs regarding smart home device usage. Overall, hosts used smart home devices to give remote access to their home to guests and safeguard their investment properties against misuse. They were less concerned about guest privacy and felt that smart home devices provided unique value to guests and, thus, a competitive advantage over other Airbnb properties.
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Details
- Title
- Exploring Smart Home Device Use by Airbnb Hosts
- Creators
- Rajib Dey - University of Central FloridaSayma Sultana - University of Central FloridaAfsaneh Razi - University of Central Florida, Orlando, FL, USAPamela J. Wisniewski - University of Central FloridaAssoc Comp Machinery
- Publication Details
- Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, pp 1-LBW082
- Conference
- CHI '20: CHI Conference on Human Factors in Computing Systems (2020)
- Series
- ACM Conferences
- Publisher
- ACM
- Resource Type
- Conference proceeding
- Language
- English
- Academic Unit
- Information Science (Informatics)
- Web of Science ID
- WOS:000626317802051
- Scopus ID
- 2-s2.0-85090207900
- Other Identifier
- 991021861658904721
InCites Highlights
Data related to this publication, from InCites Benchmarking & Analytics tool:
- Web of Science research areas
- Computer Science, Cybernetics