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Finding Canonical Behaviors in User Protocols
Conference proceeding

Finding Canonical Behaviors in User Protocols

Walter C. Mankowski, Peter Bogunovich, Ali Shokoufandeh and Dario D. Salvucei
CHI2009: PROCEEDINGS OF THE 27TH ANNUAL CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS, VOLS 1-4, pp 1323-1326
01 Jan 2009

Abstract

Business & Economics Computer Science Computer Science, Artificial Intelligence Computer Science, Information Systems Computer Science, Theory & Methods Information Science & Library Science Management Science & Technology Social Issues Social Sciences Technology
While the collection of behavioral protocols has been common practice in human-computer interaction research for many years, the analysis of large protocol data sets is often extremely tedious and time-consuming, and automated analysis methods have been slow to develop. This paper proposes an automated method of protocol analysis to find canonical behaviors - a small subset of protocols that is most representative of the full data set, providing a reasonable "big picture" view of the data with as few protocols as possible. The automated method takes advantage of recent algorithmic developments in computational vision, modifying them to allow for distance measures between behavioral protocols. The paper includes an application of the method to web-browsing protocols, showing bow the canonical behaviors found by the method match well to sets of behaviors identified by expert human coders.

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Web of Science research areas
Computer Science, Artificial Intelligence
Computer Science, Information Systems
Computer Science, Theory & Methods
Information Science & Library Science
Management
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