Interpersonal Trust in OSS: Exploring Dimensions of Trust in GitHub Pull Requests

Amirali Sajadi; Kostadin Damevski; Preetha Chatterjee

doi:10.1109/ICSE-NIER58687.2023.00010

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Interpersonal Trust in OSS: Exploring Dimensions of Trust in GitHub Pull Requests

Conference proceeding

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Interpersonal Trust in OSS: Exploring Dimensions of Trust in GitHub Pull Requests

Amirali Sajadi, Kostadin Damevski and Preetha Chatterjee

Proceedings of the 45th International Conference on Software Engineering: New Ideas and Emerging Results, pp 19-24

17 May 2023

DOI: https://doi.org/10.1109/ICSE-NIER58687.2023.00010

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Abstract

Human-centered computing

Human-centered computing -- Collaborative and social computing

Human-centered computing -- Collaborative and social computing -- Collaborative and social computing theory, concepts and paradigms

Human-centered computing -- Collaborative and social computing -- Collaborative and social computing theory, concepts and paradigms -- Computer supported cooperative work

Social and professional topics

Social and professional topics -- Professional topics

Social and professional topics -- Professional topics -- Computing and business

Social and professional topics -- Professional topics -- Computing and business -- Computer supported cooperative work

Software and its engineering

Software and its engineering -- Software creation and management

Software and its engineering -- Software creation and management -- Collaboration in software development

Software and its engineering -- Software creation and management -- Collaboration in software development -- Programming teams

Interpersonal trust plays a crucial role in facilitating collaborative tasks, such as software development. While previous research recognizes the significance of trust in an organizational setting, there is a lack of understanding in how trust is exhibited in OSS distributed teams, where there is an absence of direct, in-person communications. To foster trust and collaboration in OSS teams, we need to understand what trust is and how it is exhibited in written developer communications (e.g., pull requests, chats). In this paper, we first investigate various dimensions of trust to identify the ways trusting behavior can be observed in OSS. Next, we sample a set of 100 GitHub pull requests from Apache Software Foundation (ASF) projects, to analyze and demonstrate how each dimension of trust can be exhibited. Our findings provide preliminary insights into cues that might be helpful to automatically assess team dynamics and establish interpersonal trust in OSS teams, leading to successful and sustainable OSS.

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Title: Interpersonal Trust in OSS: Exploring Dimensions of Trust in GitHub Pull Requests
Creators: Amirali Sajadi - Drexel University, Philadelphia, Pennsylvania, USA
Kostadin Damevski - Virginia Commonwealth University
Preetha Chatterjee - Drexel University
Publication Details: Proceedings of the 45th International Conference on Software Engineering: New Ideas and Emerging Results, pp 19-24
Conference: ICSE-NIER '23: 45th International Conference on Software Engineering: New Ideas and Emerging Results
Series: ACM Conferences
Publisher: IEEE Press
Resource Type: Conference proceeding
Language: English
Academic Unit: Computer Science (Computing)
Web of Science ID: WOS:001032816400004
Scopus ID: 2-s2.0-85167955981
Other Identifier: 991021883914204721

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Collaboration types: Domestic collaboration
Web of Science research areas: Computer Science, Software Engineering; Computer Science, Theory & Methods

Interpersonal Trust in OSS: Exploring Dimensions of Trust in GitHub Pull Requests

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Abstract

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InCites Highlights

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