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Knowledge Management for Aging Infrastructure
Conference proceeding

Knowledge Management for Aging Infrastructure

E. Jackson, E. Richter, P. L. Gurian, A. Pradhan, A. E. Aktan and F. L. Moon
Bridge Maintenance, Safety, Management, Resilience and Sustainability - Proceedings of the Sixth International Conference on Bridge Maintenance, Safety and Management, pp 2374-2382
01 Jan 2012
DOI: https://doi.org/10.1201/b12352-358
Featured in Collection :   UN Sustainable Development Goals @ Drexel

Abstract

Engineering, Civil Science & Technology Engineering Technology
This report describes knowledge management practices and documents their application for a Bridge Owner. The effort proposes an architecture for the knowledge management system that improves the efficiency of current operations and aids in the storage and transfer of knowledge for the future. Organizational knowledge can be divided into categories of explicit (theoretical understanding) and tacit (unconscious competence). There are four core processes that make up the framework for integrating tacit and explicit knowledge into a knowledge management system - socialization, externalization, combination, and internalization. Socialization is the sharing of tacit knowledge from person to person and is essential for the retention and transfer of organizational knowledge. Externalization is the process of formalizing tacit knowledge into an explicit form. Combination is the sorting and organizing of explicit knowledge into a more easily accessible form. Internalization is the process that develops tacit knowledge out of compiled explicit knowledge, typically by training.

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UN Sustainable Development Goals (SDGs)

This publication has contributed to the advancement of the following goals:

#9 Industry, Innovation and Infrastructure

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Web of Science research areas
Engineering, Civil
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