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Published, Version of Record (VoR) Open Access via Drexel Libraries Read and Publish Program 2025 Open CC BY V4.0
Conference proceeding
Negotiating Choice in Online Safeguards for Older Couples with Memory Concerns
Proceedings of the ACM on Human-Computer Interaction, v 9(7), pp 1-25
16 Oct 2025
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Abstract
Researchers of online safety for older couples where at least one partner has cognitive impairment have posited the need for more flexible and adaptive online safeguard options and systems that support shared decision-making practices to maintain autonomy. We designed a safety option probe that embodies these two design requirements and then observed the practices of such couples when engaged in collaborative online safety discussions and decision-making. Focusing on conversational roles and dynamics, we found that their navigation of safety options was often grounded in relationship histories and broader sociotechnical dynamics that long predate their cognitive issues. In addition, while the process still remained highly collaborative, it was not marked by equitable turn-taking as has been considered the hallmark of shared decision-making. We argue that future shared online safety systems for older couples with memory concerns should not focus on equitable discussion and explicit agreement as has been previously recommended and instead support mutual exploration and negotiation of safety setting choices.
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Details
- Title
- Negotiating Choice in Online Safeguards for Older Couples with Memory Concerns
- Creators
- Yi Xuan Khoo - Drexel UniversityNora Kathryn McDonald - George Mason UniversityHelena Mentis (Corresponding Author) - Drexel University, Information Science
- Publication Details
- Proceedings of the ACM on Human-Computer Interaction, v 9(7), pp 1-25
- Publisher
- Association for Computing Machinery
- Number of pages
- 25
- Grant note
- NSF Secure & Trustworthy Cyberspace: CNS 1714514
We thank the participants of our study for their time and candor. We thank Aaron Massey and Galina Madjaroff for their early work on this project. This study was supported by an NSF Secure & Trustworthy Cyberspace grant (CNS 1714514) .
- Resource Type
- Conference proceeding
- Language
- English
- Academic Unit
- Information Science
- Web of Science ID
- WOS:001615039500006
- Scopus ID
- 2-s2.0-105019661985
- Other Identifier
- 991022122863704721
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- Collaboration types
- Domestic collaboration
- Web of Science research areas
- Computer Science, Cybernetics
- Computer Science, Information Systems