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New Opportunities, Risks, and Harm of Generative AI for Fostering Safe Online Communities
Conference proceeding   Open access

New Opportunities, Risks, and Harm of Generative AI for Fostering Safe Online Communities

Guo Freeman, Douglas Zytko, Afsaneh Razi, Cliff Lampe, Heloisa Candello, Timo Jakobi and Konstantin Kosta Aal
The 2025 ACM International Conference on Supporting Group Work, pp 2-5
12 Jan 2025
Featured in Collection :   Research Supported by Drexel Libraries' OA Programs
url
https://doi.org/10.1145/3688828.3700747View
Published, Version of Record (VoR)Open Access via Drexel Libraries Read and Publish Program 2025CC BY V4.0 Restricted

Abstract

Human-centered computing -- Collaborative and social computing Human-centered computing -- Human computer interaction (HCI)
Recently, there is a growing trend of using generative AI systems and tools for fostering and protecting online collaborative communities. Yet, existing AI tools may introduce new risks and even harm to diverse communities’ online safety. How to better maximize the novel opportunities of AI and mitigate its emerging risks and harm for our future online safety is a critically needed discussion for the HCI community. Featuring experts from both industry and academia, the goal for this panel is to promote interdisciplinary, community-wide discussions and collective reflections on important questions and considerations at the unique intersection of AI and online communities, including but not limited to: how the design of AI systems may discourage existing online harm but also invite new online harm in various online spaces; how different populations, cultures, and communities may perceive and experience AI’s new roles for their online safety; and what new strategies, principles, and directions can be envisioned and identified to better design future AI technologies to protect rather than harm various online communities.

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UN Sustainable Development Goals (SDGs)

This publication has contributed to the advancement of the following goals:

#3 Good Health and Well-Being

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Collaboration types
Domestic collaboration
International collaboration
Web of Science research areas
Computer Science, Interdisciplinary Applications
Computer Science, Software Engineering
Education & Educational Research
Management
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