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Privacy, Anonymity, and Perceived Risk in Open Collaboration: A Study of Service Providers
Conference proceeding   Open access

Privacy, Anonymity, and Perceived Risk in Open Collaboration: A Study of Service Providers

Nora McDonald, Benjamin Mako Hill, Rachel Greenstadt, Andrea Forte and Assoc Comp Machinery
CHI 2019: PROCEEDINGS OF THE 2019 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS
01 Jan 2019
DOI: https://doi.org/10.1145/3290605.3300901
url
https://doi.org/10.1145/3290605.3300901View
Published, Version of Record (VoR)Maybe Open Access (Publisher Bronze),  Open

Abstract

Computer Science Computer Science, Cybernetics Computer Science, Information Systems Computer Science, Theory & Methods Science & Technology Technology
Anonymity can enable both healthy online interactions like support-seeking and toxic behaviors like hate speech. How do online service providers balance these threats and opportunities? This two-part qualitative study examines the challenges perceived by open collaboration service providers in allowing anonymous contributions to their projects. We interviewed eleven people familiar with organizational decisions related to privacy and security at five open collaboration projects and followed up with an analysis of public discussions about anonymous contribution to Wikipedia. We contrast our findings with prior work on threats perceived by project volunteers and explore misalignment between policies aiming to serve contributors and the privacy practices of contributors themselves.

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14 Record Views
9 citations in Web of Science
20 citations in Scopus

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Collaboration types
Domestic collaboration
Web of Science research areas
Computer Science, Cybernetics
Computer Science, Information Systems
Computer Science, Theory & Methods
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