Conference proceeding
Supporting Journalistic Trust Determinations: A Heuristic Analysis of News Trust Tools Through a Transparency Lens
Proceedings of the Human Factors and Ergonomics Society Annual Meeting, v 66(1), pp 843-847
Sep 2022
Abstract
To combat declining trust in news in the United States, numerous tools have been created to increase transparency by providing contextual information around news content, but they have largely been developed without regard for usability. We examine 59 such tools to identify the type(s) of transparency (disclosure, participatory, or ambient) information each tool aims to provide. We then conduct a heuristic usability analysis of a subset of these transparency tools and identify common usability barriers.
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Details
- Title
- Supporting Journalistic Trust Determinations: A Heuristic Analysis of News Trust Tools Through a Transparency Lens
- Creators
- Ayana Monroe - University of North Carolina at Chapel HillErrol Francis - Clemson UniversityEmily Sidnam-Mauch - Clemson UniversityBernat Ivancsics - Drexel University, CommunicationEve Washington - Columbia UniversityJoseph Bonneau - New York UniversitySusan McGregor - Columbia UniversityKelly Caine - Clemson University
- Publication Details
- Proceedings of the Human Factors and Ergonomics Society Annual Meeting, v 66(1), pp 843-847
- Publisher
- Sage
- Number of pages
- 5
- Resource Type
- Conference proceeding
- Language
- English
- Academic Unit
- Communication
- Scopus ID
- 2-s2.0-85204381898
- Other Identifier
- 991021903706504721