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Systemization of Knowledge (SoK): Creating a Research Agenda for Human-Centered Real-Time Risk Detection on Social Media Platforms
Conference proceeding   Open access   Peer reviewed

Systemization of Knowledge (SoK): Creating a Research Agenda for Human-Centered Real-Time Risk Detection on Social Media Platforms

Ashwaq Alsoubai, Jinkyung Katie Park, Sarvech Qadir, Gianluca Stringhini, Afsaneh Razi and Pamela J. Wisniewski
CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems, pp 1-21
May 2024
Featured in Collection :   Research Supported by Drexel Libraries' OA Programs
url
https://doi.org/10.1145/3589334.3645415View
Published, Version of Record (VoR)Open Access via Drexel Libraries Read and Publish Program 2024Open Access (License Unspecified) Open
url
https://doi.org/10.1145/3613904.3642315View
Published, Version of Record (VoR) Open

Abstract

Online Risk Human-Centered Machine Learning Real-Time Risk Detection Social Media Literature Review
Accurate real-time risk identification is vital to protecting social media users from online harm, which has driven research towards advancements in machine learning (ML). While strides have been made regarding the computational facets of algorithms for “real-time” risk detection, such research has not yet evaluated these advancements through a human-centered lens. To this end, we conducted a systematic literature review of 53 peer-reviewed articles on real-time risk detection on social media. Real-time detection was mainly operationalized as “early” detection after-the-fact based on pre-defined chunks of data and evaluated based on standard performance metrics, such as timeliness. We identified several human-centered opportunities for advancing current algorithms, such as integrating human insight in feature selection, algorithms’ improvement considering human behavior, and utilizing human evaluations. This work serves as a critical call-to-action for the HCI and ML communities to work together to protect social media users before, during, and after exposure to risks.

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4 citations in Scopus

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Collaboration types
Domestic collaboration
International collaboration
Web of Science research areas
Computer Science, Artificial Intelligence
Computer Science, Information Systems
Computer Science, Theory & Methods
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