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The Effect of Anthropomorphization and Gender of a Robot on Human-Robot Interactions
Conference proceeding

The Effect of Anthropomorphization and Gender of a Robot on Human-Robot Interactions

Hongjun Ye, Haeyoung Jeong, Wenting Zhong, Siddharth Bhatt, Kurtulus Izzetoglu, Hasan Ayaz and Rajneesh Suri
Advances in Neuroergonomics and Cognitive Engineering, v 953, pp 357-362
12 Jun 2019

Abstract

Computer Science, Artificial Intelligence Life Sciences & Biomedicine Neurosciences Neurosciences & Neurology Science & Technology Computer Science Technology
The popularity of assistant robots has increased in the recent past. Past research has looked at the effect of anthropomorphization of robots and considered the consumers' gender as an important factor. However, research has not examined the interaction between a robot's gender and its level of anthropomorphization on human-robot interactions. Our results indicate that males and females perceive a service failure differently depending upon the level of anthropomorphization of the robots involved in the failure.

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Computer Science, Artificial Intelligence
Neurosciences
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