Conference proceeding
The Effects of Time Constraints on User Behavior for Deferrable Interruptions
29TH ANNUAL CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS, pp 3123-3126
01 Jan 2011
Featured in Collection : UN Sustainable Development Goals @ Drexel
Abstract
Previous studies of multitasking have highlighted the importance of cognitive load in interruptibility by showing that forced interruptions are least disruptive when cognitive load is low, and also that users prefer to address interruptions at low-load points when given a choice. We present an empirical study that uses a ringing-phone scenario to examine how users manage deferrable interruptions in the presence of varying time constraints. We found that while cognitive load did influence multitasking as expected, the time constraints placed on the user also had a significant impact. In particular, we observed three distinct strategies for addressing interruption: the expected strategy of switching at lowload points, but also two other strategies of continuing on after a low-load point or giving up at a high-load point. The presence of the latter two strategies strongly suggests that users can adapt their multitasking behavior with respect to the time constraints of the interrupting task.
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Details
- Title
- The Effects of Time Constraints on User Behavior for Deferrable Interruptions
- Creators
- Peter Bogunovich - Drexel UniversityDario Salvucci - Drexel UniversityACM
- Publication Details
- 29TH ANNUAL CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS, pp 3123-3126
- Publisher
- Assoc Computing Machinery
- Number of pages
- 4
- Resource Type
- Conference proceeding
- Language
- English
- Academic Unit
- Computer Science
- Web of Science ID
- WOS:000395171603022
- Scopus ID
- 2-s2.0-79958152912
- Other Identifier
- 991019170575104721
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- Web of Science research areas
- Computer Science, Information Systems
- Computer Science, Theory & Methods