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The Interplay Effect of Embarrassment and Agentic-Communal Orientation on Consumer Behavior
Conference proceeding   Peer reviewed

The Interplay Effect of Embarrassment and Agentic-Communal Orientation on Consumer Behavior

Yanliu Huang, Chen Wang and Juliet Zhu
Advances in Consumer Research, Vol.41
01 Jan 2013

Abstract

Consumer behavior Consumer goods Impact analysis Studies
We investigate how embarrassment impacts consumer product selection and donation behavior. We show that when feeling embarrassed, consumers demonstrate behavior that is consistent with their agentic-communal orientation and at the same time help them create a positive impression of the self in order to "save face".

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