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The relation between outsourcing and the return from corporate IT spending: perceptions from practitioners
Conference proceeding

The relation between outsourcing and the return from corporate IT spending: perceptions from practitioners

J.A Senn and D Gefen
Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers, v Track7
1999

Abstract

Acceleration Application software Asset management Companies Cost function Hardware Information technology Outsourcing Resource management Technology management
Information technology (IT) may be viewed as a strategic asset or as a utility. The view a company holds not only influences the return it expects to receive from IT investments, but also its decisions regarding outsourcing. This paper reports research conducted to examine the association between these issues from the viewpoints of experienced executives, managers and consultants in comparison with those of veteran IT professionals. The findings show that results expected from outsourcing are changing. Moreover, understanding the areas where managers and IT professionals agree and where they differ provides valuable insights into strategies for gaining adequate returns on IT spending.

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