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The structure of collaborative problem solving in a virtual math team
Conference proceeding

The structure of collaborative problem solving in a virtual math team

Gerry Stahl
Proceedings of the 2011 iConference, pp 606-613
08 Feb 2011

Abstract

adjacency pair conversation analysis group cognition interaction analysis long sequence virtual math teams
To understand how small groups use information to solve problems collaboratively within socio-technical environments, we need a method for analyzing the structure of computer-mediated discourse. Conversation analysis offers an analysis of conversational talk in terms of a fine structure of adjacency pairs and offers some suggestions about longer sequences built on these pairs. This paper presents a case study of students solving a math problem in an online text-chat environment. It shows that their problem-solving discourse consists of a sequence of exchanges, each built on a base adjacency pair and each contributing a move in the solution process.

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