During the COVID-19 pandemic, we had to transition our user-centered research and design activities in the emergency medical domain of trauma resuscitation from in-person settings to online environments. This transition required that we replicate the in-person interactions remotely while maintaining the critical social connection and the exchange of ideas with medical providers. In this paper, we describe how we designed and conducted four user-centered design activities from our homes: participatory design workshops, near-live simulation sessions, usability evaluation sessions, and interviews and design walkthroughs. We discuss the differences we observed in our interactions with participants in remote sessions, as well as the differences in the interactions among the research team members. From this experience, we draw several lessons and outline the best practices for remotely conducting user-centered design activities that have been traditionally held in person.
Transitioning to Remote User-Centered Design Activities in the Emergency Medical Field During a Pandemic
Creators
Angela Mastrianni - Drexel University
Leah Kulp - Drexel University
Aleksandra Sarcevic - Drexel University
ACM
Publication Details
EXTENDED ABSTRACTS OF THE 2021 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS (CHI'21), v 2021
Publisher
Assoc Computing Machinery
Number of pages
8
Grant note
2R01LM011834-05 / National Library of Medicine of the National Institutes of Health; United States Department of Health & Human Services; National Institutes of Health (NIH) - USA; NIH National Library of Medicine (NLM)
IIS-1763509 / National Science Foundation; National Science Foundation (NSF)
Resource Type
Conference proceeding
Language
English
Academic Unit
Information Science
Web of Science ID
WOS:000759178500076
Scopus ID
2-s2.0-85105776641
Other Identifier
991019168843604721
InCites Highlights
Data related to this publication, from InCites Benchmarking & Analytics tool: