Logo image
University Students’ Use and Assessment of Chatbots as an Information Resource: An Exploratory Study
Conference proceeding   Open access   Peer reviewed

University Students’ Use and Assessment of Chatbots as an Information Resource: An Exploratory Study

Erica Shusas and Andrea Forte
Proceedings of the Association for Information Science and Technology, v 62(1), pp 1672-1674
Oct 2025
url
https://doi.org/10.1002/pra2.1504View
Published, Version of Record (VoR) Open

Abstract

chatbots human‐ai interaction information behavior technology adoption university students
The widespread use of AI chatbots has incited concerns about how chatbots will impact university students. In this work, we examine how students use chatbots as an information resource in their day‐to‐day lives. We present findings from an exploratory survey of 199 university students on their use and assessment of chatbots as an information resource for a variety of domains. Our findings reveal that university students make few distinctions between chatbots and search engines as information resources for most topics. We discuss the implications of our findings for future education and research directions.

Metrics

1 Record Views

Details

Logo image