Conference proceeding
Upside and Downside Risk in Online Security for Older Adults with Mild Cognitive Impairment
Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, pp 1-13
02 May 2019
Featured in Collection : UN Sustainable Development Goals @ Drexel
Abstract
Older adults are rapidly increasing their use of online services such as banking, social media, and email - services that come with subtle and serious security and privacy risks. Older adults with mild cognitive impairment (MCI) are particularly vulnerable to these risks because MCI can reduce their ability to recognize scams such as email phishing, follow recommended password guidelines, and consider the implications of sharing personal information. Older adults with MCI often cope with their impairments with the help of caregivers, including partners, children, and professional health personnel, when using and managing online services. Yet, this too carries security and privacy risks: sharing personal information with caregivers can create issues of agency, autonomy, and even risk embarrassment and information leakage; caregivers also do not always act in their charges' best interest. Through a series of interviews conducted in the US, we identify a spectrum of safeguarding strategies used and consider them through the lens of 'upside and downside risk' where there are tradeoffs between reduced privacy and maintaining older adults' autonomy and access to online services.
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Details
- Title
- Upside and Downside Risk in Online Security for Older Adults with Mild Cognitive Impairment
- Creators
- Helena M. Mentis - University of Maryland, Baltimore CountyGalina Madjaroff - University of Maryland, Baltimore CountyAaron K. Massey - University of Maryland, Baltimore County
- Publication Details
- Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, pp 1-13
- Conference
- CHI '19: CHI Conference on Human Factors in Computing Systems
- Series
- ACM Conferences
- Publisher
- ACM
- Number of pages
- 13
- Resource Type
- Conference proceeding
- Language
- English
- Academic Unit
- Information Science
- Web of Science ID
- WOS:000474467904035
- Scopus ID
- 2-s2.0-85067609261
- Other Identifier
- 991021916800104721
UN Sustainable Development Goals (SDGs)
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InCites Highlights
Data related to this publication, from InCites Benchmarking & Analytics tool:
- Web of Science research areas
- Computer Science, Cybernetics
- Computer Science, Information Systems
- Computer Science, Theory & Methods