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User Interaction Profiling on Facebook, Twitter, and Google plus across Radio Stations
Conference proceeding

User Interaction Profiling on Facebook, Twitter, and Google plus across Radio Stations

Asta Zelenkauskaite and Bruno Simoes
2015 48TH HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS), pp 1657-1666
01 Jan 2015

Abstract

Computer Science Computer Science, Information Systems Computer Science, Theory & Methods Operations Research & Management Science Science & Technology Technology
Given the proliferation of social media in mass media contexts, how do media and their users interact on them? Guided by parasocial interaction and multiplexity theory, the interaction between 223 Italian radio stations and their users was analyzed. Social network analysis was performed to identify the interconnectedness across radio stations and three social media platforms: Facebook, Twitter, and Google+. Findings revealed that radio stations did utilize multiple platforms, yet, the interactions were limited to content redistribution and repetition. As for the users, contrary to expected favoring of one specific radio, a large proportion of users interacted with multiple radio stations by fulfilling their individual instrumental goals. The results of this study were foregrounded in instrumental social capital framework. Implications of multiple interaction across platforms and radio stations signal the need to reconceptualize the instrumental needs users in light of this cross-platform behavior.

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7 citations in Scopus

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Collaboration types
International collaboration
Web of Science research areas
Computer Science, Information Systems
Computer Science, Theory & Methods
Operations Research & Management Science
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