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When Exploding Deals Create Competitive Customers: Understanding the Psychological Consequences of Scarcity Marketing Tactics
Conference proceeding   Peer reviewed

When Exploding Deals Create Competitive Customers: Understanding the Psychological Consequences of Scarcity Marketing Tactics

Kelly Goldsmith, Jillian Hmurovic and Cait Lamberton
Advances in Consumer Research, Vol.44, p476
01 Jan 2016

Abstract

Market strategy Psychological aspects Retail stores Scarcity Studies
Although scarcity marketing tactics have been broadly considered to enhance product desirability, we demonstrate that exposure to time-based scarcity promotions engenders competitive orientation targeting the retailer, consequently producing the ironic effects of motivating consumers to devalue the promoted product and to look for better deals elsewhere.

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