Dissertation
A phenomenological study on lived experience with equity, diversity, and inclusion of multinational enterprise employees residing in the homogenous Republic of Armenia
Doctor of Education (Ed.D.), Drexel University
May 2023
DOI:
https://doi.org/10.17918/00001676
Abstract
This phenomenological study explored the lived experience of equity, diversity, and inclusion (EDI) among multinational enterprise employees (MNE) in the homogenous Republic of Armenia. Addressing a literature gap in non-Western perspectives, the research emphasized the importance of local context in crafting effective EDI interventions for this population. Through semi-structured interviews with seven employees from a tech-based MNE in Yerevan, the study aimed to answer how the participants described their overall experiences with EDI, both before and during employment at the MNE. By employing member-checking and practicing epoche, the study aimed to capture the participants' authentic voices more accurately. The in-depth qualitative analysis yielded five key findings: (1) Intercultural competence development: Informal transformative learning drives personal and professional growth within the MNE context; (2) The double-edged sword of commonality: The subduing of cultural differences; (3) The uneven landscape of a lingua franca: Constrained employees and diminished productivity; (4) Perception bias breeds inequity: Non-Armenians are viewed as superior professionals within the MNE environment; and (5) The power of diversity: Multicultural perspectives enrich common goals. The study provides a foundation for diversity management scholars and human resources professionals to build upon in developing targeted interventions for this population.
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Details
- Title
- A phenomenological study on lived experience with equity, diversity, and inclusion of multinational enterprise employees residing in the homogenous Republic of Armenia
- Creators
- Madlene A. Minassian
- Contributors
- Peggy Kong (Advisor)
- Awarding Institution
- Drexel University
- Degree Awarded
- Doctor of Education (Ed.D.)
- Publisher
- Drexel University; Philadelphia, Pennsylvania
- Number of pages
- x, 142 pages
- Resource Type
- Dissertation
- Language
- English
- Academic Unit
- School of Education (1997-2026); Drexel University
- Other Identifier
- 991020879214204721