Generative artificial intelligence (GenAI) represents a pivotal innovation in technology, transforming processes through advanced automation and content generation. This study investigates the dynamics of GenAI adoption, focusing on trust, distrust, and legitimacy as key constructs influencing advocacy intentions. The research initially proposed an experimental conceptual model that hypothesized trust and distrust as simultaneous mediators between legitimacy dimensions (cognitive, pragmatic, normative, and regulative) and advocacy intentions, moderated by risk contexts. However, empirical findings did not substantiate the proposed pathways, prompting a revision of the framework. Through a quantitative survey methodology, the study provides a re-evaluation of legitimacy's role and its impact on GenAI adoption behaviors across low-risk and high-risk application scenarios. By addressing these complexities, this research contributes to the scholarly discourse on GenAI advocacy, offering actionable insights for organizations aiming to integrate GenAI responsibly while navigating challenges in trust and legitimacy across diverse contexts.
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Title
A quantitative study of generative AI advocacy intention determinants
Creators
Albert Horace Harper III
Contributors
David Gefen (Advisor)
Awarding Institution
Drexel University
Degree Awarded
Doctor of Business Administration (D.B.A.)
Publisher
Drexel University; Philadelphia, Pennsylvania
Number of pages
xii, 162 pages
Resource Type
Dissertation
Language
English
Academic Unit
Bennett S. LeBow College of Business; Drexel University
Other Identifier
991022040072804721
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