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A targeted educational intervention to improve nurse manager competence and intent to stay
Dissertation   Open access

A targeted educational intervention to improve nurse manager competence and intent to stay

Jessica M. Fuller
Doctor of Nursing Practice (D.N.P.), Drexel University
12 Jun 2022
DOI:
https://doi.org/10.17918/00001496
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Abstract

Nurse administrators Nurse administrators--Job satisfaction Nurse administrators--Training of
Effective nurse managers influence patient care quality, safety, and nurse satisfaction and retention. However, increased job responsibilities, lack of mentorship or training, and competing organizational priorities affect manager job satisfaction and influence decisions to stay in the role. Nurse manager turnover rates at this practice site have risen from 5.13 to 13% since 2020. Reports of high job-related stress, work-life balance deficits, and a perceived lack of formal support systems contribute to manager dissatisfaction and turnover. American Organization of Nurse Leaders (AONL) Competency Self-Assessment was used to collect pre- and post-intervention scores from program participants. An evidence-based educational intervention was implemented based on the AONL Nurse Manager Learning Domain Framework. This program focused on the Financial domain and provided peer to peer support, opportunities to share best practices, and organizational tools to support learning. Improvements were seen from pre- to post-program scores in 11 of 12 sub-categories. Findings from this program confirm that novice nurse managers benefit from structured orientation and ongoing professional development opportunities. Additional research is needed to evaluate the effect of interventions on interim leadership positions and the longitudinal effect on job satisfaction, intent to stay, and turnover rates.

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