Logo image
Developing supply chain resilience to disruptions: mindful organizing and supply chain relationships
Dissertation   Open access

Developing supply chain resilience to disruptions: mindful organizing and supply chain relationships

Joan Barrett Cullinane
Doctor of Business Administration (D.B.A.), Drexel University
Mar 2022
DOI:
https://doi.org/10.17918/00001249
pdf
Cullinane_Joan_20221.66 MBDownloadView

Abstract

Industrial management Business logistics
The effectiveness of a supply chain in managing unexpected emergent disruptive events depends on the organization's supply chain resilience, an increasingly critical element in the field of supply chain management. Firms are increasingly exposed to disruptions that affect supply chain commitments and operations. The purpose of this research is to identify the key determinants of supply chain resilience among the many supply chain elements and types of relationships. The research also specifically investigates how all these determinants vary in importance based on the level of the extended supply chain that the organization resides in. It investigates the effects of variables such as supply chain benevolence, risk management infrastructure, mindful organizing, top management orientation, disruption orientation, supply chain norms, and credibility on supply chain resilience. The empirical research collected data from global manufacturing firms using a survey, which was analyzed in a moderated-mediated model. The findings confirm the complexity of supply chain orientation as multiple interactions such as supply chain norms and credibility had a significant positive effect on supply chain resilience. Benevolence was also found to positively affect supply chain resilience between external manufacturers and their sub-tier supplier of components, but not in the external manufacturer-OEM relationship. The findings further suggest that supply chain firms simply recognizing approaching disruptions ahead of time is insufficient in isolation, they must also be patient, defend their supply chain relationships, and be willing to make cooperative changes together with supply chain partners to strengthen supply chain resilience. The findings also showed that mindful organizing can be a significant influence on resilience in some instances, but in most, it counterintuitively pulls time and energy away from more productive activity within the supply chain to the detraction of resilience. This research finally discusses the study implications and limitations.

Metrics

47 File views/ downloads
171 Record Views

Details

Logo image