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Humanizing academic advising: perceptions of student success through the experiences of professional community college academic advisors : an instrumental case study
Dissertation   Open access

Humanizing academic advising: perceptions of student success through the experiences of professional community college academic advisors : an instrumental case study

Bipasha Dey
Doctor of Education (Ed.D.), Drexel University
Jun 2020
DOI:
https://doi.org/10.17918/00000126
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Dey_Bipasha_20201.64 MBDownloadView

Abstract

Educational leadership Educational counseling--Administration Community colleges--Administration Employee retention Student growth (Academic achievement)
Academic advising plays a critical role in student success and retention at the community college level; however, there is a need for further research from the perspective of academic advisors to understand advising practices and overall student service. The purpose of this qualitative study was to explore the advising experience of academic advisors at a community college to understand how to improve advising practices and continue enhancing student success and retention. The research study examined the roles, practices, and perceptions of the academic advising relationship and how its relation to student success is conceptualized through the lenses of eight academic advisors. The research questions served as a guide to corroborate with the purposes of the qualitative study and focused on the connections between an academic advisor's job description and their interpretation of their advising experience; the relation between academic advising and student success from the perspective of an academic advisor; and how the perception of the advising relationship is different from the institutional expectation of student success. Through semi-structured interviews and focus groups, the instrumental case study revealed that academic advising impacts not only students' success but provides opportunities to enhance their academic advising experiences, practices, and comprehension of the importance of academic advising in relation to their overall college experience.

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