Logo image
Profit maximization with price discounts and in-kind rewards
Dissertation   Open access

Profit maximization with price discounts and in-kind rewards

Robert Allen Cobb
Doctor of Business Administration (D.B.A.), Drexel University
Jun 2020
DOI:
https://doi.org/10.17918/00001050
pdf
Cobb_Robert_20202.46 MBDownloadView

Abstract

Industrial management Customer loyalty programs Prices Corporate profits
Consumer loyalty programs have long been a part of retail strategy for firms of all sizes. These programs often attempt to build consumer loyalty through rewards such as cash back, or by awarding 'points' for the purchase of products that can later be redeemed for other goods. This dissertation presents a theoretical framework for profit maximization given marginal cost, the price elasticity of demand and 'reward elasticity of demand' for a good. It then estimates these elasticities for a commodity good at the center of a corporate loyalty program, first using observational data and then using data from a field experiment. The dissertation then uses these estimates to make recommendations regarding the optimal pricing structure and reward plan.

Metrics

58 File views/ downloads
81 Record Views

Details

Logo image