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The glue that holds the team together: do veterans affect cohesion on civilian teams?
Dissertation   Open access

The glue that holds the team together: do veterans affect cohesion on civilian teams?

Jody Paul Oustrich
Doctor of Business Administration (D.B.A.), Drexel University
Jun 2023
DOI:
https://doi.org/10.17918/00001609
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Abstract

Blue collar workers Interdependence Team cohesion Veteran White-collar workers Work ethic
The purpose of this study is to expand upon the existing literature by examining the intersection of teams, work ethic, and team cohesion. My goal is to foster a greater understanding of the relationship between various characteristics that affect team cohesion. This work specifically examines the percentages of blue-collar/white-collar workforce and work ethic to assess the effects each has on the relationship with team cohesion. This study is broadened by assessing the moderating effect of the percentage of veterans on a team. I evaluate whether teams containing a higher percentage of veterans leads to more cohesive teams. More than 145 teams are explored, mostly consisting of 5-25 members at a Mid-Atlantic Department of Defense industrial facility, in order to compare the above relationships. I examined teams that have varying levels of veterans to investigate if teams having a higher percentage of veterans are more cohesive. This study builds upon team and team cohesion research by providing evidence of ways to strengthen teams and their cohesiveness. The research found that white-collar workers have a positive significant relationship with work ethic. Furthermore, I uncovered that teams with a higher work ethic have greater team cohesion. Additionally, results revealed an indirect conditional effect of white-collar workers on team cohesion through the mediator work ethic when I evaluated teams containing veterans. This provides evidence that veterans use their military teamwork training in their civilian employment and add to the cohesiveness of their work teams. The conclusions from this research study will provide leaders with recommendations regarding characteristics that influence team cohesion which is an essential characteristic of successful team formulation and team composition.

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