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How does cross-generational management function: what are the challenges and successes?
Thesis   Open access

How does cross-generational management function: what are the challenges and successes?

Shinelle C. Graves-Brinson
Master of Science (M.S.), Drexel University
17 Oct 2021
DOI:
https://doi.org/10.17918/00000918
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Abstract

Arts--Management Multiculturalism Conflict of generations Diversity in the workplace
This thesis explores How Does Cross-Generational Management Function: What are the challenges and successes. This paper puts arts organizations' issues in perspective with arts managers of varying generations. Various themes have been compiled based on six qualitative interviews, and similarities and suggestions through stories lead to a strategic take on managing different ages. The themes include Diversity, Arts Management, Human Resource Development/Workplace Knowledge Strategies, Strategies for Managing Five Generations, Generation Characteristics, and Communication in the Workplace. This paper serves as a call to action to provide a better workplace culture for arts managers and staff of varying ages to strategize on successfully co-existing in the same work environment. When we begin to examine arts managers, their business structure, and their level of responsibility, we understand the challenges working against them.

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