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Human resource management in nonprofit arts organizations and its effect on employee satisfaction and retention
Thesis   Open access

Human resource management in nonprofit arts organizations and its effect on employee satisfaction and retention

Sarah Rose Christy
Master of Science (M.S.), Drexel University
Jun 2020
DOI:
https://doi.org/10.17918/00001012
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Abstract

Arts--Management Personnel management Job satisfaction Nonprofit Organizations
Human resource management in nonprofit arts organizations is an underfunded and understudied subject that is vital to the success and growth of the sector. Nonprofit organizations employ a variety of HR structures to manage their human capital. This study seeks to assess if different HR structures utilized by nonprofit arts organizations affect employee satisfaction and turnover. I conducted a survey of employees of mid-sized nonprofit arts organizations in the Greater Philadelphia region to gather information about their employer's HR structure, as well as their satisfaction levels and turnover intentions. While no statistical correlation was evident based on the data between HR structure and employee satisfaction, it was found that increased employee satisfaction is related to decreased turnover intentions. These findings suggest that through continued attention to and investment in human resource management, arts nonprofits can invest in their human capital, increase employee satisfaction, and retain employees in an effort to strengthen their organizations for the future and increase impact in pursuit of their mission.

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