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Singing City: a case-study of governance chaos in FY '09
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Singing City: a case-study of governance chaos in FY '09

Victoria Baker
Master of Science (M.S.), Drexel University
2011
DOI:
https://doi.org/10.17918/etd-6207
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Abstract

Strategic management Executive planning Administrative function Arts--Management Nonprofit Organizations Music
What could possibly cause a non-profit organization to have three executive directors within one fiscal year? Singing City is a non-profit choir in Philadelphia founded in 1948 on the principle of intolerance to discrimination. The choir has performed in collaboration with organizations including the Philadelphia Orchestra and to this day maintains to be a prestigious choir in the Philadelphia area. However, in FY '09, the choir experienced considerable administrative trouble when it was operated by three executive directors and two office managers. This paper describes the organization of Singing City, giving the reader an idea of the mission and foundation which the organization was built on. Moving on to identifying issues and problems, this paper describes the role that connection to board governance, executive planning, and attention to strategic planning played in the high executive turnover Singing City endured. Finally, suggestions are made by the author as to how the organization may continue in a way which would improve the administrative function in order to reduce turnover.

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