A Model of the Reference and Information Service Process: An Educators' Perspective

Journal article

Open access

Denise E AGOSTO, Lily ROZAKLIS, Craig MACDONALD and Eileen G ABELS

Reference and user services quarterly, v 50(3), pp 235-244

2011

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https://doi.org/10.5860/rusq.50n3.235View

Published, Version of Record (VoR) Open

Information science. Documentation

Library and information science. General aspects

Information service management

Exact sciences and technology

Information economics. Information policy

Library and documentation centre management

Political aspects : cooperation, coordination, standardization

Information and communication sciences

Sciences and techniques of general use

User service management

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21 citations in Scopus

Title: A Model of the Reference and Information Service Process: An Educators' Perspective
Creators: Denise E AGOSTO - Associate Dean for Academic Affairs, College of Information Science and Technology, Drexel University, Philadelphia, United States
Lily ROZAKLIS - Associate Dean for Academic Affairs, College of Information Science and Technology, Drexel University, Philadelphia, United States
Craig MACDONALD - Associate Dean for Academic Affairs, College of Information Science and Technology, Drexel University, Philadelphia, United States
Eileen G ABELS - Associate Dean for Academic Affairs, College of Information Science and Technology, Drexel University, Philadelphia, United States
Publication Details: Reference and user services quarterly, v 50(3), pp 235-244
Publisher: American Library Association; Chicago, IL
Resource Type: Journal article
Language: English
Academic Unit: Information Science
Web of Science ID: WOS:000289128300006
Scopus ID: 2-s2.0-84857278410
Other Identifier: 991014976825004721

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