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A Multilevel Examination of the Impact of Team Interpersonal Processes
Journal article   Peer reviewed

A Multilevel Examination of the Impact of Team Interpersonal Processes

Elar Killumets, Lauren D’Innocenzo, M. Travis Maynard, John E. Mathieu and Lauren E D'Innocenzo
Small group research, v 46(2), pp 227-259
Apr 2015

Abstract

This study examined factors that affect individuals’ intentions to remain with their current organization, as well as team-level, manager-rated effectiveness, using a sample of 78 teams from a large grocery store chain within the Baltic region. The results suggest that team interpersonal processes play a key mediating role in facilitating both outcomes. Specifically, interpersonal processes had a positive effect on manager-rated team effectiveness. Furthermore, the quality of team interpersonal processes had a significant positive impact on employees’ commitment to the organization, which, in turn, was found to enhance employees’ intention to remain in that organization. Similarly, professional familiarity served as a salient antecedent of team interpersonal processes. This study, thus, offers evidence of the multilevel importance of interpersonal processes as a critical driver of both team- and individual-level outcomes.

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20 citations in Scopus

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Collaboration types
Domestic collaboration
International collaboration
Web of Science research areas
Management
Psychology, Applied
Psychology, Social
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