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A Snapshot of Patients’ Perceptions of Oncology Providers’ Cultural Competence
Journal article   Peer reviewed

A Snapshot of Patients’ Perceptions of Oncology Providers’ Cultural Competence

Maureen P. Davey, Roberta Waite, Ana Nuñez, Alba Niño and Karni Kissil
Journal of cancer education, v 29(4), pp 657-664
2014
PMID: 24504662

Abstract

Article Biomedical and Life Sciences Biomedicine Cancer Research Pharmacology/Toxicology
In this paper, we describe an anonymous cross-sectional survey with a sample of 100 racially diverse adult oncology patients using a newly developed patient-reported measure of providers’ cultural competence, the Physicians’ Cultural Competence for Patient Satisfaction Scale (PCCPS) [ 1 , 2 ], which was developed using a US midwestern sample of primary care patients. Our primary aims were to examine the reliability of the PCCPS in a more racially diverse urban oncology clinical setting and to identify salient domains of oncology provider cultural competence based on patient-reported satisfaction with direct clinical encounters. Results suggest that patient-reported satisfaction was significantly associated with one of the four domains measured by the PCCPS, physician’s patient-centered cultural competence ( r  = 0.40, p  = 0.01), and female patients were more satisfied ( t (91) = 5.23, p  = 0.02). The PCCPS demonstrated good reliability in an urban diverse cancer patient population. Results help to inform the development of clinical tools that can improve oncology providers’ cultural competency.

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UN Sustainable Development Goals (SDGs)

This publication has contributed to the advancement of the following goals:

#10 Reduced Inequalities
#3 Good Health and Well-Being

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Web of Science research areas
Education, Scientific Disciplines
Oncology
Public, Environmental & Occupational Health
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