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A Staged Approach for Facilitating Joint End User, Vendor, and Multi-Disciplinary Subject Matter Expert Input to Health Information Technology Recommendations
Journal article   Open access   Peer reviewed

A Staged Approach for Facilitating Joint End User, Vendor, and Multi-Disciplinary Subject Matter Expert Input to Health Information Technology Recommendations

Ellen J. Bass, Carl Pankok, Yushi Yang, Sheryl Potashnik, Kathryn H. Bowles and Paulina S. Sockolow
Proceedings of the International Symposium of Human Factors and Ergonomics in Healthcare, v 8(1), pp 47-51
Sep 2019
url
https://doi.org/10.1177/2327857919081011View
Published, Version of Record (VoR)Maybe Open Access (Publisher Bronze) Open

Abstract

Design of health information technology (HIT) that improves patient outcomes is an ongoing process. We propose a methodology that takes a human factors engineering approach to develop systems-engineering-style requirements and design recommendations for both HIT and aspects beyond the scope of the HIT itself (e.g., policies and procedures). Our approach includes: (1) data collection and analysis; (2) preliminary recommendations generation; (3) recommendation review by methodological and domain subject matter experts; (4) revised recommendation review by end users; (5) revised recommendation review by HIT vendors; and (6) final recommendation generation. We illustrate the methodology by presenting a case study focusing on home health care nurses using HIT during the home care admission process.

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