Journal article
A conservation of resources study of standard and contingent employees
Personnel review, v 46(3), pp 644-661
01 Jan 2017
Abstract
Purpose - The purpose of this paper is to examine the differential effects of workplace stress and the use of social support by contingent vs standard employees.
Design/methodology/approach - Conservation of resources (COR) theory is used to frame research questions. Using content analysis of 40 interviews from individuals in the hospitality industry, differences between the levels of stress reported by contingent and standard employees as well as differences in their use of social support networks to offset stress is examined.
Findings - Contingent employees report experiencing more stress than do standard employees in the same profession. Furthermore, contingent employees seek out more social support than do standard employees. There was no difference between the two groups with respect to the desire for social support from three sources: vertical, horizontal, and customer groups.
Originality/value - This study extends the literature on contingent workers, the literature on how different types of employees deal with stress, as well as adding to the COR literature by showing that contingent employees experience and assuage their stress differently than do standard employees.
Metrics
Details
- Title
- A conservation of resources study of standard and contingent employees
- Creators
- Laura Madden - East Carolina UniversityDeborah Kidder - University of HartfordKimberly Eddleston - Northeastern UniversityBarrie Litzky - Pennsylvania State UniversityFranz Kellermanns - University of North Carolina at Charlotte
- Publication Details
- Personnel review, v 46(3), pp 644-661
- Publisher
- Emerald Group Publishing
- Number of pages
- 18
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Charles D. Close School of Entrepreneurship
- Web of Science ID
- WOS:000401170100011
- Scopus ID
- 2-s2.0-85016255014
- Other Identifier
- 991021883908504721
InCites Highlights
Data related to this publication, from InCites Benchmarking & Analytics tool:
- Collaboration types
- Domestic collaboration
- Web of Science research areas
- Industrial Relations & Labor
- Management
- Psychology, Applied